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Automotive Parts Customer Service Representative (018D9)

Company Name:
TeleTech
Automotive Parts Customer Service Representative (018D9)
Lorain, Ohio, United States US
Experienced Automotive Technicians Wanted!
What to expect once you apply:
You will be completing an online assessment test that will last about 45 minutes. Please complete the assessment immediately, or log back in within 24 hours. A passing score would move you forward to in the process and you will receive an invitation to interview within 24-48 business hours. The instructions will be communicated through email for your convenience. Please take special note to watch for these communications.
The Opportunity you were looking for
We are hiring experienced automotive technicians to support customers for our client, a prestigious global automaker. As an Automotive Technician & Customer Service Specialist, you will be in charge of answering complex inquiries from dealerships involving service and parts subjects.
The Rewards
We offer a highly competitive salary and a comprehensive benefit package, including:
19.50 per hour (fixed hourly rate)
Medical and vacation benefits above market standards
Continuous paid training on the latest technology
Discounts at many major retail stores and restaurants
What you'll do
Answer inbound phone calls from dealerships to resolve questions regarding
Parts Identification
Parts Ordering and Status
Backordered item ETA
Order cancelation
Parts Pricing
Place outbound phone calls to dealerships to follow up on recent inquiries
Grow personally and professionally
Gain experience and pursue a career
we have exactly what you are looking for!

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